A reintegration agency assists sick employees in returning to appropriate work - inside or outside the organization - and supports employers in complying with legal obligations.
What is the role of a reintegration agency?
A reintegration agency helps to find sustainable and appropriate work for employees who are (long-term) incapacitated for work. Depending on the situation, the office can provide support for reintegration into the first track (within the organization) or second track (with another employer). The use of an agency offers structure, speed and legal certainty within the Gatekeeper process.
Assistance with second track reintegration
In the case of second track reintegration, an employee cannot return to their own position or organization. In that case, a reintegration agency guides the employee to work with another employer. This process not only requires careful steps, but also professional guidance. Think about:
- Self-examination: who am I, what can I do, what do I want?
- Job guidance: resume, letter, network strategy.
- Job hunting: actively search for suitable vacancies.
- Coaching: dealing with uncertainty and seeing new opportunities.
- File formation: structure of a complete, UWV-proof reintegration file.
For employers, using a professional agency prevents errors, delays and possible wage sanctions from the UWV.
Can also be used for the first track
At the first track, the agency guides the employee to work within your own organization. Sometimes that means a return to the old position, sometimes another suitable role. This process often uses:
- Occupational research
- Resumption of work coaching
- Workplace surveys
Feasibility study and employment advice
Many agencies also carry out feasibility studies, especially when there is doubt about the usefulness of a second track route. This assesses whether there are realistic chances of placement outside the organization. This is often combined with a employment expert research, in which the employee’s capabilities are identified.
Cooperation with UWV and municipalities
Some reintegration agencies also work on behalf of the UWV or municipalities. For example, they guide people with a disability or social assistance to work. Think of processes such as:
- Make Work Fit
- To Work
- Job coaching
- Training or retraining
Why hire a reintegration agency?
A professional agency:
- Prevents errors and wage penalties
- Offers customized guidance for employees and employers
- Provides a legally conclusive file
- Increases the chance of returning to work sustainably
More information at the UWV
The official rules and current amounts or deadlines are available at UWV about reintegration. These can change, so always check them at the source itself for a concrete situation.
For employers, second-track reintegration for employers sets out how Care4Careers supports the entire process, from the first year of illness to the conclusion.
Looking for guidance with a track 2 process?
Care4Careers supports employers and employees with expert guidance, customized solutions and complete file structure. Feel free to contact us.
Part ofSecond track in practice
Sources
The legal statements in this article are based on the sources below. Legislation changes; always check the current text for your own situation.
- UWV. (n.d.). Re-integratie bij ziekte. Retrieved on 13 August 2026, from www.uwv.nl/nl/ziek/re-integratie
- Wet werk en inkomen naar arbeidsvermogen. (n.d.). Wet werk en inkomen naar arbeidsvermogen (Wet WIA). Overheid.nl. Retrieved on 13 August 2026, from wetten.overheid.nl/BWBR0019057
About the author

Program Designer & Project Lead
With over 30 years of experience in HR, project management, and career development, I enjoy working at the intersection of strategy and implementation, always balancing organizational goals with human perspective.
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